For ages 21+

bd rommy – Responsible Gaming

Gaming is for enjoyment — it should not become a burden in life. bd rommy believes every player has the right to play safely and within their limits. This page brings together the tools available for your protection, warning signs to watch for, and ways to get support.

Commitment to Safe Gaming
Age 21+ is mandatory

Keep gaming in control

All bd rommy services are for those aged 21 and above only.

Online gaming and betting is a form of entertainment for many people. But for some, it can become a problem. bd rommy always wants users of our platform to play consciously and within their limits. Our terms and conditions cover responsible gaming in detail, and following them applies to every member.

The purpose of gambling should be entertainment, not a source of income. Never play to try to recover money you have lost — that mindset is where problems begin. Spend time on the bd rommy platform within your own means, and remember that accepting every loss with a level head is what defines a responsible player.

You can learn more about bd rommy's values and goals on our about us page. We believe that transparency and user well-being are the foundation of our service.

Tools for your protection

bd rommy provides several tools to help you stay in control of your gaming.

Set a limit

Deposit Limit

Set a limit on how much you deposit per day, week, or month. Once a limit is set, it cannot be increased within that period.

Time control

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, the platform will notify you automatically.

Break

Temporary Break

You can temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or making transactions will not be possible.

Permanent option

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can deactivate your account for 6 months, 1 year, or permanently.

Loss control

Loss Limit

Set a daily or weekly loss limit so that you cannot continue playing after losing a set amount.

Reality reminder

Reality Check

A notification will appear at regular intervals showing a summary of your session time and spending.

Send a limit request

Fill in the form below and press "Send Request". Our support team will process your request 24/7 via live chat or email.

21+

Age verification is mandatory

All bd rommy services — casino, slots, sports betting — are for those aged 21 or above only. Age is verified during account registration and documents may be requested if needed. Access by minors is strictly prohibited. If a child or teenager uses a device in your household, parents or guardians may want to consider using parental control software on those devices.

Recognise the warning signs

Ask yourself the questions below. If more than one answer is "yes", consider seeking support.

  • Are you placing bigger and bigger bets repeatedly to try to recover lost money?
  • Are you taking money from your daily expenses or savings to gamble?
  • Do you try to stop playing but find you cannot?
  • Are you hiding your gambling from family or friends?
  • Do you feel restless, irritable, or anxious when you cannot play?
  • Is gambling having a negative effect on your work, studies, or family relationships?
  • Are you gambling with borrowed money or taking on debt to play?

Remember: Problem gambling is a mental health issue, not a personal character flaw. Asking for help is not a sign of weakness — it takes courage. bd rommy's 24/7 support team speaks Bengali and provides assistance in confidence.

Ways to get support

You do not have to deal with this alone — help is close by.

bd rommy Live Chat

Speak directly with our support team in Bengali or English, 24 hours a day, 7 days a week. Self-exclusion and limit requests are processed immediately.

Email Support

Contact us by email if you prefer written support. Our team responds promptly in both Bengali and English.

Family and Trusted People

Talk openly with a trusted family member or friend. The support of someone close to you can be the greatest strength on the path to recovery.

Professional Advice

Consult a mental health specialist or counsellor. Mental health counselling services are available in Bangladesh at government hospitals and private organisations.

For Family Members

If someone in your family seems to have a gambling problem, speak to them with empathy rather than blame. Encourage them toward professional support. If you contact bd rommy's support team, we can guide you on account restriction options.

In accordance with our privacy policy, all your communications are kept completely confidential. No information is shared with third parties.

Tips for safe gaming

Following these simple rules keeps gaming enjoyable.

Set a budget before you start betting and stick to it strictly.

Only bet what you are comfortable losing — never use money set aside for essential expenses.

Take regular breaks. Playing for long stretches at a time weakens sound decision-making.

Do not play while drinking alcohol or under stress — these conditions reduce your judgement.

Keep a daily record of your gaming — how much you deposited, and how much you won or lost.

Keep gaming alongside other activities and hobbies — it should not be the only focus of your life.

Responsible Gaming FAQ

Find answers to common questions here. For more detail, read our FAQ.

The self-exclusion period is your choice — 6 months, 1 year, or permanent. Your account cannot be reactivated before the chosen period ends. With permanent self-exclusion, the account is disabled forever. For any questions, contact our 24/7 support team.

Yes, a request to lower your deposit limit takes effect immediately. However, a request to increase the limit takes effect after a set reflection period, to prevent decisions made in the heat of the moment.

Use a strong password on your device and never share your login details. Always log out after use. Enable parental controls on devices used by children or teenagers. bd rommy verifies age during account registration, but keeping your family safe is also the responsibility of the account holder.

First, contact bd rommy's live chat and request a temporary break or self-exclusion. Then talk to a family member about the situation. If needed, seek help from a professional mental health counsellor. Remember, asking for help is the first step toward a solution.

When Reality Check is enabled, a message will appear at your chosen intervals showing a summary of your total session time, amount deposited, and overall result. It keeps you aware of the real situation even while you are playing.

No. While self-exclusion or a temporary break is active, bd rommy will not send you any promotional emails or bonus offers. All marketing communication to your account will be stopped during this time.