bd rommy – Responsible Gaming
Gaming is for enjoyment — it should not become a burden in life. bd rommy believes every player has the right to play safely and within their limits. This page brings together the tools available for your protection, warning signs to watch for, and ways to get support.
Keep gaming in control
All bd rommy services are for those aged 21 and above only.
Online gaming and betting is a form of entertainment for many people. But for some, it can become a problem. bd rommy always wants users of our platform to play consciously and within their limits. Our terms and conditions cover responsible gaming in detail, and following them applies to every member.
The purpose of gambling should be entertainment, not a source of income. Never play to try to recover money you have lost — that mindset is where problems begin. Spend time on the bd rommy platform within your own means, and remember that accepting every loss with a level head is what defines a responsible player.
You can learn more about bd rommy's values and goals on our about us page. We believe that transparency and user well-being are the foundation of our service.
Tools for your protection
bd rommy provides several tools to help you stay in control of your gaming.
Deposit Limit
Set a limit on how much you deposit per day, week, or month. Once a limit is set, it cannot be increased within that period.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the platform will notify you automatically.
Temporary Break
You can temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or making transactions will not be possible.
Self-Exclusion
If you need a long-term break, choose self-exclusion. You can deactivate your account for 6 months, 1 year, or permanently.
Loss Limit
Set a daily or weekly loss limit so that you cannot continue playing after losing a set amount.
Reality Check
A notification will appear at regular intervals showing a summary of your session time and spending.
Send a limit request
Fill in the form below and press "Send Request". Our support team will process your request 24/7 via live chat or email.
Age verification is mandatory
All bd rommy services — casino, slots, sports betting — are for those aged 21 or above only. Age is verified during account registration and documents may be requested if needed. Access by minors is strictly prohibited. If a child or teenager uses a device in your household, parents or guardians may want to consider using parental control software on those devices.
Recognise the warning signs
Ask yourself the questions below. If more than one answer is "yes", consider seeking support.
- Are you placing bigger and bigger bets repeatedly to try to recover lost money?
- Are you taking money from your daily expenses or savings to gamble?
- Do you try to stop playing but find you cannot?
- Are you hiding your gambling from family or friends?
- Do you feel restless, irritable, or anxious when you cannot play?
- Is gambling having a negative effect on your work, studies, or family relationships?
- Are you gambling with borrowed money or taking on debt to play?
Remember: Problem gambling is a mental health issue, not a personal character flaw. Asking for help is not a sign of weakness — it takes courage. bd rommy's 24/7 support team speaks Bengali and provides assistance in confidence.
Ways to get support
You do not have to deal with this alone — help is close by.
bd rommy Live Chat
Speak directly with our support team in Bengali or English, 24 hours a day, 7 days a week. Self-exclusion and limit requests are processed immediately.
Email Support
Contact us by email if you prefer written support. Our team responds promptly in both Bengali and English.
Family and Trusted People
Talk openly with a trusted family member or friend. The support of someone close to you can be the greatest strength on the path to recovery.
Professional Advice
Consult a mental health specialist or counsellor. Mental health counselling services are available in Bangladesh at government hospitals and private organisations.
For Family Members
If someone in your family seems to have a gambling problem, speak to them with empathy rather than blame. Encourage them toward professional support. If you contact bd rommy's support team, we can guide you on account restriction options.
In accordance with our privacy policy, all your communications are kept completely confidential. No information is shared with third parties.
Tips for safe gaming
Following these simple rules keeps gaming enjoyable.
Set a budget before you start betting and stick to it strictly.
Only bet what you are comfortable losing — never use money set aside for essential expenses.
Take regular breaks. Playing for long stretches at a time weakens sound decision-making.
Do not play while drinking alcohol or under stress — these conditions reduce your judgement.
Keep a daily record of your gaming — how much you deposited, and how much you won or lost.
Keep gaming alongside other activities and hobbies — it should not be the only focus of your life.
Responsible Gaming FAQ
Find answers to common questions here. For more detail, read our FAQ.